Quality and Speed Improvements

We are doing some (huge) changes to increase delivery speed and quality within Wordapp.com. Besides improving the client experience, we aim to improve the experience for all Wordappers in the platform in the following ways:

Publishing and editing are much faster!

Did you know? You can communicate directly with the editor by using the ‘submit with message’ function in the dropdown next to submit

In the upcoming 2-3 weeks we will ask our most experienced editors to design 3 lessons that will be mandatory for all to take. They will include best practices like “submit with message”, what to do about typos and how to correctly make a case for grammar mistakes or why checking resources and the sample is your first thing to do in editing any text.

Editor wars

Editors take over the responsibility of a text once they submit to the client and therefore have the right to send back a text as many times as they want. That should obviously be within reason and we are currently reviewing editors and writers that start editing wars (texts going back and forth way more than the average), although each case is unique, we tend to block editors (and writers) that:

Publisher returns

We have also started blocking or giving minus points to editors and writers that have a high rate or returns in spelling and grammar from the client. Here we tend to block: